---
title: "Contacting Support"
canonical: "https://help.cartinuum.com/space/GC1/4172677159/Contacting%20Support"
format: markdown
---
Support for Connect for ArcGIS is available either through your distributor’s support centre or from Cartinuum when purchased direct.

For Esri Australia subscribers: -

- Please use [MyEsri](https://esriaustralia.com.au/my-esri) to log your tickets
- Alternatively, you can send an email to [support@esriaustralia.com.au](mailto:support@esriaustralia.com.au)

For direct subscribers: -

- Log tickets on the [Cartinuum Support Portal](https://help.cartinuum.com/page/support)
- Send an email to [support@cartinuum.com](mailto:support@cartinuum.com)